Refund Policy
Effective September 3, 2026
We want you to understand the refund process before purchasing individual lifetime access.
1. Fourteen-day refund period
You may request a full refund within 14 calendar days after your initial purchase. You do not need to provide a reason. Email melody@mlslaw.net from the address associated with your Ask Before You Eat account and clearly state that you want a refund.
2. After 14 days
After the 14-day period, refunds are generally limited to duplicate charges, unauthorized transactions reported promptly, material technical failure that we cannot reasonably correct, or circumstances where applicable law requires a refund. This does not limit any non-waivable consumer right or remedy where you live.
3. How refunds are issued
Approved refunds are sent through PayPal to the original payment method. PayPal, your bank, or your card issuer controls when the credit appears. Refund processing times vary by payment method and country.
4. Effect on access
A full refund, payment reversal, or chargeback removes individual lifetime access associated with that purchase. Your free preview remains available. A payment dispute may temporarily suspend paid access while it is reviewed.
5. International consumer rights
If mandatory law where you live provides a longer cancellation period, statutory guarantee, right of withdrawal, or other remedy, that law controls. Customers in jurisdictions with withdrawal rights may exercise them by sending an unequivocal email request within the applicable period.
6. Payment problems
If you do not recognize a charge, believe you were charged twice, or cannot access a completed purchase, contact us promptly. Nothing in this policy prevents you from using rights available through PayPal, your payment provider, or applicable law.
Email Artful Echoes at melody@mlslaw.net.